SAMSUNG KNOX

Design Systems

2025

Knox Design System

From design debt to governed scalability.

Timeline

Jan - Sep 2025

TEAM

Knox Cloud Services

ROLE

Systems thinking, Accessibility, Documentation, Governance

FOCUS

DesignOps & Governance

Overview

Architecting Consistency

Samsung Knox is not a single product; it is a sprawling ecosystem of B2B tools including Knox Manage, Knox E-FOTA, and Knox Asset Intelligence. I established the governance model that would ensure their consistent application across dozens of product teams. The goal was to move from a 'Library of Assets' to a 'System of Rules.

SYSTEM ARCHITECTURE

Codifying Component Logic

To stop the fragmentation, I moved beyond simple visual red-lines. I engineered Figma components with strict boolean properties (e.g., hasAlert, hasDivider) and semantic states. This forced developers to use the correct variants, making it impossible to ship inconsistent UI code.

COMPONENT API

OUTCOME

Zero-Friction Onboarding

I noticed new designers often defaulted to complex components where simple ones would suffice. To correct this, I introduced a 'When to use / When not to use' framework that links abstract components to live product examples.

For the Default Slider, I documented its exact location in Knox Configure: KC > Configure settings > Sound display > Default slider This context bridged the gap between the system and the product.

The new guidelines removed the need for manual mentorship sessions. New designers and developers could ship compliant UI on Day 1 by following the self-serve documentation.

DOCUMENTATION

Governance

Closing the loop with QA Audits

Governance is an active process. I led weekly QA audits to align Storybook code with Figma designs. By consolidating feedback from 'UX Weekly' critiques, I prioritized fixes for spacing and radius inconsistencies directly in Jira

Deep Dive: The Nested SelectList Challenge

Enterprise accessibility is non-negotiable. I audited our Focus Indicators to ensure keyboard-only navigation for IT admins. This research informed my design of the Nested SelectList—a complex component not supported by standard libraries. I engineered a solution for hierarchical data selection, documenting specific Up/Down arrow behaviors to satisfy WCAG/EAA compliance.

LOGIC FLOW

The nature of my work is confidential and cannot publicly be shared. Please email me if you'd like to chat and learn more!

Glad we could cross paths

I hope it left you with a bit of curiosity and inspiration

© Jenny Choi, 2026

Glad we could cross paths

I hope it left you with a bit of curiosity and inspiration

© Jenny Choi, 2026

Glad we could cross paths

I hope it left you with a bit of curiosity and inspiration

© Jenny Choi, 2026