SAMSUNG KNOX • 2025
Knox Design System
From design debt to governed scalability.
Timeline
Jan - Sep 2025
TEAM
Knox Cloud Services
ROLE
UX Design Intern
FOCUS
DesignOps & Governance
THE CHALLENGE
Inconsistent patterns across 20+ products.
The Knox Cloud ecosystem had grown into 20+ siloed products, creating massive design debt. Developers were rebuilding the same sliders and dropdowns, leading to fragmented UI patterns and slow QA cycles.
I took ownership of the standardization process. Over 6 months, I audited live products to identify common redundancies. I collaborated with engineering to transition our Figma libraries into production-ready Storybook components, establishing a weekly 'feedback loop' that aligned design intent with code reality.
OUTCOME
Zero-Friction Onboarding.
One of my key contributions was the introduction of the 'When to use & When to not use' section in our documentation. I noticed that new designers often defaulted to using complex components where simple ones would suffice. To correct this, I created a usage framework that included specific 'Path' examples. For instance, for the 'Default Slider,' I documented its specific location in the live product: 'KC > Configure settings > Sound display > Default slider.' By linking the abstract component to a concrete, live example in Knox Configure (KC), I bridged the gap between the system and the product, making the system more approachable for onboarding designers.
The new guidelines removed the need for manual mentorship sessions. New designers and developers could ship compliant UI on Day 1 by following the self-serve documentation.
Closing the loop with QA Audits.
Governance is an active process. I led weekly QA audits to align Storybook code with Figma designs. By consolidating feedback from 'UX Weekly' critiques, I prioritized fixes for the SelectList and Dropdown components directly in Jira.
Enterprise accessibility is non-negotiable. I conducted an audit of our Focus Indicators to ensure that keyboard-only users (common in IT admin environments) could navigate complex forms efficiently. Furthermore, I tackled the complex interaction design of the Nested SelectList. We needed a dropdown that could display grouped category items alongside single items—a pattern not natively supported by standard libraries. I researched competitive patterns and engineered a solution that allowed for hierarchical data selection without overwhelming the user, documenting the specific keyboard traversal behavior (Up/Down arrow navigation) to ensure WCAG compliance.
